Case Study: Stripe achieves fast, collaborative remote multi-day design sprints with Figma

The Stripe Radar team uses FigJam to facilitate remote design sprints and create a forum for all cross-functional partners to come together and jam

When Ryan Ma, product designer at Stripe, needed to run a remote, multi-day design sprint for Stripe Radar to explore feature updates, the team could no longer rely on in-person whiteboards and Google Slides. He turned to Figma’s FigJam to provide a flexible, accessible online whiteboard that let cross-functional attendees contribute without learning a new tool.

Using FigJam, Ryan structured the three-day sprint with warm-ups, timed brainstorms, a “Treasure Trove” resource section, and focused prompts; post-its and sketches were then copied into Figma for collaborative wireframing. The sprint produced a rough updated customer journey after day one and a Figma file with concept mocks by day three, accelerating cross-functional collaboration and delivering concrete designs for the broader product organization.

Stripe

Ryan Ma

Product Designer