Case Study: Mercury Insurance accelerates underwriting decisions with FICO Decision Management Suite

Mercury Insurance speeds underwriting decisions and boosts productivity with FICO

Mercury Insurance, a leading automobile and home insurance provider, sought to accelerate its underwriting decisions to stay ahead of competitors and better serve the independent agents who sell its policies. To address this challenge, the company turned to the vendor FICO for a solution, implementing the FICO Decision Management Suite, which includes the FICO Decision Modeler.

By deploying the FICO platform, Mercury Insurance "democratized" its decisioning, making the underwriting logic more accessible to business users. This provided greater agility, leading to faster underwriting decisions and an improved service experience for agents. The solution also resulted in higher productivity for the company's underwriters, who could now focus on expert maintenance of the decision rules.

Mercury Insurance