Case Study: DoorDash achieves 10–100x faster delivery optimization with FICO Xpress Optimization

DoorDash speeds delivery matching 10–100x with FICO

DoorDash, a food delivery service, faced the challenge of increasing the speed and complexity of solving its delivery matching problems to improve overall efficiency and delivery times. To address this, the company turned to vendor FICO and its FICO® Xpress Optimization solution.

By implementing FICO's optimization solver for mixed integer problems, DoorDash achieved a 10-100x faster solving time. The FICO solution enabled the company to solve bigger problems, assign multiple orders to each driver for optimal efficiency, and make higher quality decisions, which also led to improved satisfaction for its Dasher employees.

DoorDash