Case Study: Dock achieves 95% faster fraud analysis with FICO

Dock reduces fraud analysis time by 95% with FICO

Dock, a leading payments and banking-as-a-service provider in Latin America, faced the challenge of democratizing best-in-class fraud detection for all its clients. The company aimed to automate customer interactions and provide sophisticated fraud prevention tools to businesses of every size.

By implementing a solution from FICO, Dock dramatically improved its fraud management. The partnership resulted in a 95% reduction in fraud analysis time. Furthermore, Dock achieved an 18% decrease in fraud disputes, which corresponded to a significant 26% reduction in the financial value lost to fraud.

Dock