Case Study: Bank Mandiri fights fraud with FICO Falcon Fraud Manager

Bank Mandiri protects customers across all channels with FICO Falcon Fraud Manager

Bank Mandiri, a financial institution in Indonesia, was seeking to combat fraud during its digital banking expansion. The bank partnered with the vendor FICO to implement a strong fraud prevention solution, specifically the FICO Falcon Fraud Manager.

The solution involved deploying FICO's portfolio-specific models through the Falcon Fraud Manager platform across all of the bank's channels and retail payments. This implementation by FICO immediately improved customer protection against fraudulent activity. The bank expects to continue optimizing its fraud prevention efforts with this new system.

Bank Mandiri