Case Study: Banco Santa Cruz cuts policy change cycles by 85% with FICO Platform

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Preview of the Banco Santa Cruz Case Study

Banco Santa Cruz cuts policy change cycles by 85% with FICO

Banco Santa Cruz, one of the Dominican Republic's largest private banks, faced challenges with slow credit policy changes and risk management across its unsecured portfolios. The partner sought a solution to modernize its credit decisioning process for greater agility and control, turning to FICO and its FICO Platform for a solution.

By deploying FICO Platform, the bank centralized its decisioning framework, enabling real-time execution and embedding simulation and testing capabilities. This implementation by FICO led to an 85% reduction in policy change cycles, cutting the time from 90 days to just 2 days, and reduced projected delinquency rates for credit cards and personal loans. Banco Santa Cruz achieved these measurable, enterprise-wide results, including faster time-to-market for new products, within just eight months of implementation.


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