Fathom Consulting

Fathom Consulting is a 25-person business consultancy that helps organizations capitalize on change and how they interact with customers. Their clients engage them as proven partners in unraveling and solving strategic, operational, and customer experience challenges. Founded in 1999, their original tagline was Bridging Strategy, Technology, and Customer Experience. Today they apply that legacy of unrelenting customer focus, digital expertise, and optimizing business outcomes to the increasing complexity of how their clients interact with their customers, now and in the future.

Case Studies

Showing 6 Fathom Consulting Customer Success Stories

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Visualizing Customer-Focused IoT Solutions

Aligning Voices And Vision Around Clinical Workflow

Maximizing Revenue From The “Digital Shelf”

General Mills logo

Understanding B2B Shopper Behavior To Inform Search Experience Design

Designing User Experience For Evolving Form Factors

Medtronic logo

Facilitating Strategic Planning & Partnership

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