Case Study: SAGE Publishing achieves improved information discovery and findability with Expert.ai

Content recommendation engine for improving information discovery

SAGE, a leading international publisher of journals, books and academic products, needed to improve information retrieval for students and teachers by surfacing the most helpful and relevant content across its publications. To meet this challenge, SAGE partnered with Expert.ai and deployed Cogito cognitive technology to build a recommendation-driven retrieval feature.

Expert.ai implemented the Cogito-powered SAGE Recommends content recommendation engine to extend findability across SAGE’s knowledge base, dynamically suggesting relevant journals, data sets and supporting materials and linking concepts across disciplines via a multidisciplinary thesaurus. The result—delivered by Expert.ai—was improved spontaneous content discovery, enhanced search productivity and findability, and increased customer satisfaction and loyalty.

SAGE