Case Study: Plexus Law achieves faster, more accurate medical report processing with Expert.ai

Automating the processing of medical reports at Plexus Law

Plexus Law, a leading defendant insurance law firm in the UK, faced the challenge of processing large volumes of medical records—medical histories, test and diagnostic reports—that are complex, labor-intensive and require costly subject-matter expertise. To streamline reviews, increase scalability and improve turnaround, Plexus Law selected the Expert.ai Platform to apply NLP automation to its claims-related documentation.

Using the Expert.ai Platform, Plexus Law’s review teams can automatically read thousands of medical documents and extract precise information, automating repetitive data entry and cutting review times and costs. The Expert.ai solution improved accuracy and the user experience, freed legal and medical experts to focus on higher‑value tasks, and delivered faster processing and greater scalability for the firm.

Plexus Law

James Slater

Chief Technology Officer