Case Study: South East Water improves leadership development and career progression with Expert Training Systems

South East Water boosts career development scores by 7% with Expert Training Systems

South East Water faced a challenge where their internal engagement survey revealed a need for more consistent talent measurement and improved career development opportunities to enhance the employee experience. They partnered with Expert Training Systems (ETS) to create a development program that would define and retain talent while building skills necessary to deliver their strategic plan.

Expert Training Systems implemented a bespoke, MBA-style leadership development program delivered over 12-18 months. The solution included diagnostic assessments, 1:1 coaching, and multi-faceted learning projects. The measurable results showed a significant positive impact: post-program 360 feedback indicated a rise across all seven leadership competencies measured, and the subsequent engagement survey showed a 7% increase in scores related to career development.

South East Water