Case Study: Philips achieves powerful leadership development with Expert Training Systems' 360 feedback platform

Philips creates a global 360 feedback platform with Expert Training Systems, driving powerful business impact

Expert Training Systems (ETS) partnered with Philips to address the challenge of better enabling employee development in line with a new competency framework and key leadership behaviours. Philips wanted to introduce a 360 degree feedback programme that was intuitive and would serve as a starting point for effective development conversations and plans.

ETS created a customized 360 feedback platform and questionnaire aligned with Philips' strategy. The solution featured highly visual, easy-to-interpret reports that highlighted key themes rather than overwhelming data. The business impact was powerful, with managers and executives responding very positively to the easily-actionable process, which proved invaluable for developing the leadership critical to Philips' continued success.

Philips