Case Study: Gamesys boosts employee engagement and retention with Expert Training Systems

Introducing an employee survey and engagement strategy

Gamesys, a British online gaming company with 1,000 employees across seven countries, wanted to better understand employee sentiment to improve engagement and retention, especially amid high turnover among technology staff. Expert Training Systems helped them launch a regular employee survey program that could quickly capture feedback and address confidentiality concerns.

Expert Training Systems designed an online and mobile employee survey with a custom engagement index, branded questionnaires, and flexible reporting tools for executives and managers. The result was a clearer view of key engagement drivers and improvement areas, leading to action on communication, collaboration, career development, learning, and rewards; Gamesys also reported better-informed employees, well-received training initiatives, and a 12-month rolling staff attrition rate that dropped for two consecutive months for the first time.

Gamesys

Tina Southall

Director of People