Expert Training Systems
37 Case Studies
A Expert Training Systems Case Study
Expert Training Systems (ETS) was engaged by Bellway to help them measure and improve employee engagement. The challenge was to gain robust data and insights to create a culture where colleagues feel heard and psychologically safe, with the ultimate goal of becoming a 'destination employer' where people would recommend Bellway as a great place to work.
ETS designed and implemented a confidential employee survey to provide rich, relevant data. Following ETS's recommendations, Bellway adopted a data-driven approach, which led to targeted actions and the creation of additional internal channels for colleague feedback. As a result, Bellway saw significant improvements, including a 91% score for colleagues recommending it as a great place to work and employee turnover at 13.7%, significantly ahead of their 18% target.