Case Study: Fundamento achieves enterprise-scale AI voice growth with Exotel

Fundamento scales AI voice to 4,000+ calls per minute with Exotel

Fundamento, a B2B Agentic AI platform for the BFSI sector, faced a significant growth bottleneck as their telephony infrastructure could not handle the high call volumes required for their AI voice agents. This inability to scale reliably impacted their enterprise customers' revenue. To overcome this challenge, they partnered with Exotel for enterprise telephony and real-time voice streaming.

Exotel provided an enterprise-grade telephony solution built for scale, including real-time WebSocket streaming optimized for AI voice agents. The results were immediate and substantial, with Fundamento achieving a capacity of over 4,000 calls per minute and enabling 20% month-on-month growth. This solution removed the telephony bottleneck, allowing Fundamento to scale their AI operations aggressively and improve revenue realization for their customers.

Fundamento