Case Study: Hi-Tech Manufacturing Company transforms accounts receivable and improves cash flow with EXL

Hi-Tech Manufacturing Company transforms AR in less than six months with EXL

The customer, a hi-tech manufacturing company, faced challenges consolidating its acquisitions and transforming multiple ERPs into a single view. Struggling with data silos, legacy systems, and operational inefficiencies, it sought to reduce costs and improve customer experience. EXL was engaged to help implement a data-led approach to its accounts receivable.

EXL designed and built a customized AR Consolidation tool, which brought receivables data into a single-view Power BI dashboard. They further enhanced this by deploying their AI-based digital collections solution, EXL Paymentor™. This transformation created visibility and improved the AR process in under six months, tremendously improving working capital, making cash flow predictable, boosting satisfaction, and reducing operating costs.