EXL
53 Case Studies
A EXL Case Study
EXL worked with Digital Federal Credit Union (DCU), a not-for-profit financial cooperative serving over 1 million members, which faced a significant challenge. Business teams were hindered by legacy data warehousing technology that could not deliver real-time insights at scale, forcing them to rely on manual, time-consuming processes with stale and inaccurate data for critical decisions.
To address this, EXL helped DCU define a cloud-based data strategy and governance model, leveraging a modern data platform on AWS. The solution included implementing a data lake and metadata-driven ingestion processes. Within six months, EXL helped DCU migrate over 5.8 billion documents to Amazon Redshift, enabling nightly data refreshes and providing business teams and sales executives with self-serve, up-to-date dashboards for data-driven decision-making.