EXL
52 Case Studies
A EXL Case Study
EXL helped a US-based Fortune 500 media and communications company address significant revenue leakage from its vendor payment process. The client was capturing less than one percent of potential early payment discounts on its $8 billion in annual payments, hampered by legacy processes and siloed functions.
Using its Intelligent Operations framework and proprietary Insights360™ analytics platform, EXL redesigned workflows, leveraged analytics for insights, and redefined policies. This solution provided visibility via spend dashboards and drove supplier enrollment. EXL's work generated approximately $6M in incremental savings, optimizing discount capture by 82%, increasing supplier program participation sixfold, and boosting e-invoicing enrollment by over 67%.
US-based Fortune 500 Media and Communications Company