Case Study: a Fortune 500 financial institution improves loan underwriting with EXL Transaction Insights

a Fortune 500 financial institution improves risk discrimination by 15% with EXL

EXL partnered with a Fortune 500 financial institution to transform its loan underwriting. The customer recognized the potential of using raw bank transaction data to improve risk assessment but faced the challenge of turning that unstructured data into actionable predictive insights.

EXL implemented its Transaction Insights solution, using advanced text mining to categorize transactions and generate thousands of predictive variables. This enabled the development of a sophisticated credit default model. The solution delivered measurable outcomes, including a 15% improvement in risk discrimination and an approximately 15% increase in systematic decision rates for EXL's client.