Case Study: Hatch Chile achieves EDI compliance and nationwide retail expansion with Exceedra's GenWeb Order & Sales Management Solution

Hatch Chile increased efficiency and expanded their business to nationwide retailers with GenWeb

Hatch Chile, a New Mexico‑based maker of Southwestern foods founded in 1987, experienced rapid growth and needed an ERP solution in 2010 to better manage orders, invoicing and to meet retailer requirements for EDI transactions.

Working with Exceedra’s GenWeb Order & Sales Management solution, Hatch Chile integrated EDI-enabled order and invoicing processes, achieving EDI compliance, reducing manual intervention, gaining real-time sales and inventory visibility, and adding billback and split-commission tracking—enabling expansion to nationwide retailers and improved operational efficiency and customer satisfaction.

Hatch Chile

Patti Ferris Meredith

Customer Service Supervisor