Case Study: Gnocchi Gnocchi Brothers achieves revenue recovery and staff retention with Eway

Gnocchi Gnocchi Brothers delivering the goods during COVID-19

Gnocchi Gnocchi Brothers, a South‑East Queensland restaurant group with sites in Paddington, South Bank and Southport, faced the sudden closure of dine‑in service during COVID‑19 — about 50% of their revenue — and needed to pivot quickly to protect cashflow and jobs. The group already used Eway for its main website and turned to Eway’s payments tools to expand its online and home‑delivery offering.

Using Eway’s all‑in‑one payments solution to power a dedicated home‑delivery platform, Gnocchi Gnocchi Brothers was able to take back control of customer relationships, improve takeaway margins, speed up payouts and redeploy staff as delivery drivers to retain jobs. Eway’s fast payments and integrations helped the business claw back lost revenue and maintain cash flow, while Eway reported large sector demand increases (hospitality applications +369%, groceries +380%, liquor +233%) during the restrictions.

Gnocchi Gnocchi Brothers

Ben Cleary

Gnocchi Gnocchi Brothers