Case Study: Samsung achieves 24x7 global cloud uptime with Evolve Blue DevOps support

Samsung achieves 99.9% platform uptime with Evolve Blue

The customer, Samsung, required reliable, around-the-clock DevOps and cloud support for its global development teams working across multiple time zones. Their challenges included managing architecture upgrades, handling traffic surges, and maintaining uptime, which were difficult to staff internally. Manual processes and monitoring gaps introduced risk and left the team reactive to incidents. They engaged vendor Evolve Blue for its Cloud & DevOps Support services.

Evolve Blue implemented a solution by deploying a dedicated team of 10 engineers to provide 24x7 support. The team managed Samsung's AWS environment using Kubernetes, Docker, Terraform, and Ansible for automation and orchestration, while CloudWatch and PagerDuty enabled proactive monitoring. The results included achieving 99.9% platform uptime, faster deployment cycles, and seamless global coverage, freeing Samsung's engineers to focus on product development.

Samsung