Case Study: Avaya reduces IT dependency and empowers ops with Everstage

Avaya reduces IT team involvement by 70% with Everstage

Avaya, a telecommunications company, faced significant challenges with its legacy sales performance management (SPM) platform. The system was cumbersome for sales teams to use, offered limited flexibility, and created a heavy operational burden requiring constant IT support for administration. This led Avaya to seek a new solution, ultimately choosing the Everstage sales compensation platform to empower their operations team and improve the experience for their global sales force.

Everstage implemented its no-code platform, which was built specifically for compensation teams. The solution provided Avaya with greater flexibility and reduced their dependency on IT by an estimated 70%. The results included improved operational efficiency, faster plan adjustments, and overwhelmingly positive feedback from sales reps due to the platform's transparency and ease of use. Everstage provided a strong foundation for future innovation and was unanimously rated the highest by all internal teams that evaluated it.

Avaya