Case Study: Samsung achieves higher participation and engagement with Espresa

Samsung drives 95% participation and $1.87M reimbursed with Espresa

Samsung Semiconductor faced the challenge of managing fragmented employee reimbursement programs and sought to enhance overall employee engagement and wellbeing. They partnered with Espresa to implement a unified Lifestyle Spending Accounts (LSA) and engagement platform to streamline these processes and create a more scalable solution.

By adopting Espresa's platform, Samsung successfully consolidated its programs, which led to significant improvements. The results included a 95% employee participation rate, 91% LSA budget usage, and an $1.87M in reimbursements, representing an 8.6% year-over-year increase. Furthermore, Espresa helped drive an 80% growth in wellbeing program participation and decreased support requests by 55%, greatly enhancing the employee experience.

Samsung