Case Study: Avalara achieves global employee engagement growth with Espresa

Avalara drives $3.6M in LSA reimbursements with Espresa

Avalara, a global leader in tax compliance SaaS, faced the challenge of managing fragmented global benefits for its 5,100+ employees across 14+ countries as the company scaled. They partnered with vendor Espresa to unify these benefits and create a more consistent and equitable employee experience for their distributed teams worldwide.

Espresa implemented a unified platform combining Lifestyle Spending Accounts (LSAs) and Recognition programs. This solution drove significant results, including $3.6 million in LSA reimbursements and a 75% cross-program participation rate. The unified approach led to a 64% growth in recognition activity and demonstrated that employees using both programs had 51% higher long-term engagement.

Avalara