Case Study: Virginia Community Services Agency reduces training costs with eSkill

Virginia Community Services Agency reduces training costs and manages 200 annual employees with eSkill

A Virginia community services agency faced challenges with its previous skills assessment platform, Toolbooks, which restricted the number of tests staff could take and incurred prohibitive training costs for administrators. To better identify knowledge gaps and reduce these expenses, the agency sought a new solution and chose skills assessments from eSkill.

By implementing eSkill, the agency eliminated off-site training costs as the platform was easy to use and allowed for the creation of custom assessments. This resulted in a more efficient training process for their 200 annual employees, who now take approximately 12 tests each without any test allotment restrictions. eSkill enabled managers to easily identify areas for improvement, maintain compliance, and save hours of time on reporting.