Case Study: Senior Management Advisors achieves improved quality of hire and reduced turnover with eSkill

SMA Used eSkill’s Hiring Assessments to Improve Quality of Hire and Reduce Turnover

Senior Management Advisors (SMA) is a Clearwater, FL–based operator of independent living, assisted living, and Alzheimer’s communities across the state, known for turning around underperforming properties. SMA was using in‑house hiring tests for roles like accounting clerks and business office coordinators, but those assessments couldn’t fully measure skills, which led to hiring mistakes and higher-than-desired attrition.

SMA adopted eSkill after a demo, using its easy, customizable test library and expert support to build role-specific assessments. eSkill enabled faster screening of low-scoring applicants, improved overall quality of hire, sped onboarding, and is expected to reduce turnover; SMA is now expanding use of the platform into employee training and development.

Senior Management Advisors

Patty White

HR Coordinator