Case Study: Conservice achieves 25% faster time-to-hire and 20% lower turnover with eSkill

Skills Assessments Cut Time-to-Hire 25% and Turnover By 20%

Conservice, founded in 2000 and now the largest utility management and billing company in the U.S., needed a better way to screen candidates remotely after its homegrown, in-person questionnaire became impractical during the pandemic. The HR team found ADP Recruiting Manager’s assessment lacking and sought an online skills-assessment solution to quickly evaluate candidates’ computer skills and avoid hiring mistakes.

They selected the eSkill Talent Assessment PlatformTM for its extensive library and ability to create custom tests, and the team was using it within four hours. As a result, time-to-hire fell from about 20 days to 15 days (a 25% decrease), recruiters evaluate applicants two to three times faster, and turnover dropped from ~34.65% to 28.06% (a 20% reduction); the company is now exploring eSkill for training and development.

Conservice

Brian Williams

Senior Recruiter