Case Study: Professional Development and Education Company achieves 45% reduction in employee turnover with eSkill

Professional Development Company Reduced Employee Turnover by 45% Using Hiring Assessments

A professional development and education company that supports career advancement across real estate, health, finance, education and appraisal faced a critical internal challenge: employee turnover had reached 99%, with many new hires misrepresenting skills and the recruitment process failing to identify true fit. Leadership recognized that to fulfill their vision of becoming a leading professional learning organization, they needed to build a more effective, internally thriving hiring process.

They implemented the eSkill Talent Assessment Platform, integrating it with their ATS (Lever) and using job-specific tests and question libraries to screen candidates more accurately. The solution was easy to adopt and supported by a Client Success Manager; by year-end 2023 turnover was projected to fall to 54% — a 45% reduction — while improved reporting clarified candidate fit and highlighted recruiting gaps.