Case Study: Large Legal Non-Profit Organization Achieves 15% Lower Hiring Costs and 25%+ Reduction in Turnover with eSkill

Legal Non-Profit Org Reduced Hiring Costs and Turnover

A Canadian not-for-profit legal organization with about 300 employees—providing family law, child welfare, domestic violence, immigration, youth, and criminal defense services—struggled with hires who appeared qualified but revealed significant skills gaps after onboarding. These mis-hires slowed internal processes, increased training costs, strained budgets, and undermined client service and mission impact.

Implementing eSkill’s 30–40 minute pre-employment assessments allowed the organization to better screen candidates early, eliminating 25–40% of unfit applicants, shortening screening time, and improving selection. Within six months they achieved ROI, reduced hiring costs by 15%, and cut turnover by more than 25%.