Case Study: ITC improves candidate retention by 15–20% with eSkill assessments

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ITC boosts candidate retention by 15–20% with eSkill

ITC, a staffing firm, faced a challenge when a new client required pre-employment skills testing for data entry roles. Previously reliant on paper-based tests, ITC needed a solution to efficiently assess candidates' typing speed and accuracy as well as their proficiency with common software applications like MS Excel.

ITC implemented the eSkill Talent Assessment Platform on the recommendation of a program manager. The solution was integrated with the client's ATS and was quickly adopted for other major contracts. As a result of using eSkill, ITC made its hiring process quicker and easier, which led to a measurable 15–20% increase in candidate retention.


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