Case Study: Texas811 achieves a 75% reduction in time-to-hire and simplifies hiring with eSkill

How Texas811 Simplified Hiring and Decreased Time-to-Hire by 75%

Texas811 is a non-profit that notifies utility and government members about planned excavations to prevent damage to underground lines. The organization required every call center applicant to take typing and data-entry assessments but was managing tests through two vendors, which made screening slow, labor-intensive, and error-prone; hiring took six to eight weeks for entry-level roles and overwhelmed the HR team.

After evaluating options, Texas811 adopted the eSkill talent assessment platform, which consolidated typing, data-entry, internet skills and video-response screening into a single, ATS-integrated solution. This allowed recruiters to auto-filter unqualified candidates, combine multiple tests into a 35–40 minute assessment, and screen large candidate volumes more efficiently—cutting time-to-hire by about 75% (to one to two weeks), improving candidate experience and boosting quality of hire.

Texas811

Terrence McCorkle

Talent Acquisition Manager