Case Study: Orvis reduces time-to-hire by 50% with eSkill's Taleo-integrated online skills tests

Explore the Integration of eSkill Online Tests with Taleo

Orvis, a long-standing outdoor retailer with a 24/7 contact center and seasonal hiring peaks, faced a recruiting bottleneck: two HR recruiters processed nearly 600 applicants for 100–150 seasonal roles using multiple, non-integrated tools. Canned skills tests were sent and tracked manually outside Oracle Taleo, creating “open loops,” lengthy follow-ups, and slowed hiring during their busiest period.

By integrating eSkill’s customizable assessments with Taleo, Orvis delivered position-specific tests directly from job postings and had results auto-populate candidate records. The change closed the open loop, eliminated manual follow-ups, cut time-to-hire by 50%, improved quality of hire (including rapid placement into leadership roles), and generated consistently positive feedback from managers and applicants.

Orvis

Wanda Hatchett

Contact Center Scheduling Coordinator/Recruiter