Case Study: Global Specialty Retailing Company achieves ROI in 3 months and slashes hiring costs with eSkill

eSkill Talent Assessment PlatformTM Delivers ROI in 3 Months

A global specialty retailer with more than 3,000 company‑owned stores and 650+ franchised outlets worldwide needed to overhaul its hiring process after finding its IBM Kenexa Prove It! platform obsolete, lacking the right assessments, and becoming more expensive. Leadership wanted to improve quality of hire, reduce hiring mistakes, and shorten the time spent screening applicants.

They selected the eSkill Talent Assessment Platform™ for its customizable tests, strong reporting, and a chat simulation shown to predict on‑the‑job performance. Integrated with Taleo and Avature, the retailer built role‑specific assessments, set an 86–88% benchmark for passing, and immediately eliminated 25,000 applicants (63%) during initial screening. The program cut time‑to‑hire by 1,300 hours, reduced cost‑to‑hire by $65,000, achieved ROI in three months, and will be expanded to include sales skills tests.