Case Study: Coyote Logistics cuts hiring time by 50% with eSkill

Coyote Logistics cuts hiring time by 50% with eSkill

Coyote Logistics, a provider of specialized supply chain services, faced a challenge in hiring remote customer care agents. Their previous use of personality tests failed to identify a skills gap, and the high volume of applicants made it time-consuming to find quality candidates. They turned to eSkill's employment skills tests to screen applicants earlier and more effectively.

eSkill implemented a custom assessment to screen for computer literacy, customer service, and language skills, which integrated with the company's ATS. As a result, Coyote Logistics cut its hiring time by 50%, from four weeks to two. The eSkill solution also made the process more efficient by allowing them to eliminate 92% of applicants.

Coyote Logistics