Case Study: CCRI reduces turnover by 10% with eSkill skills and behavioral testing

CCRI cuts turnover by 10% with eSkill

CCRI, a Minnesota-based nonprofit supporting individuals with disabilities, faced a significant challenge with employee turnover and hiring candidates who lacked the necessary digital skills for crucial online documentation. To address this, they partnered with eSkill to implement a more effective pre-employment testing solution that could evaluate both behavioral fit and technical proficiency.

eSkill provided a customized solution combining a skills assessment for reading comprehension and digital tasks like email login and typing with a behavioral profile to identify compassionate, people-oriented candidates. By using eSkill's assessments, CCRI reduced its turnover rate by 10% within seven months, screened out applicants who would not succeed, and received widespread positive feedback from staff and clients about the improved quality of new hires.

CCRI