Case Study: Servcorp Ltd achieves faster skills-gap identification and proactive employee development with eSkill

Assessments Help Servcorp Ltd Identify Skills Gaps and Proactively Manage Employee Development

Servcorp Ltd, a multinational provider of serviced offices, virtual and coworking spaces, meeting rooms and IT services founded in 1978, operates 150 locations in 41 cities across 20 countries. Rapid global growth left the company with staff from diverse backgrounds, and HR/training teams needed a simple way to identify capabilities—particularly for receptionists, secretaries and administrative assistants—to improve training, speed onboarding, and spot promotable talent.

Servcorp implemented the eSkill Talent Assessment Platform to screen candidates and assess current employees using ready-made or custom tests with expert support. The solution made it easy to pinpoint skills gaps, raise quality of hire, streamline onboarding and targeted training, and proactively manage employee development and career progression.

ServCorp

Mateja Lukezic

Development Coordinator