Case Study: Swisscom achieves network leadership and 5G performance gains with Ericsson

Swisscom and Ericsson: A Performance Partnership driving network leadership

Swisscom, a leading telecommunications provider in Switzerland, faced a challenge in 2016 after losing its top position in national network benchmarks. To reclaim and maintain network leadership amidst rising competition and evolving market demands, Swisscom partnered with Ericsson. Their challenge was to improve network quality and user experience while managing cost pressures and increasing operational efficiency.

Ericsson implemented a comprehensive suite of solutions, including its Radio Access Network, cloud-native Dual Mode Core, and Intelligent Automation Platform with AI-driven rApps. This strategic performance partnership enabled Swisscom to deploy advanced technologies like massive MIMO and Carrier Aggregation. As a result, Swisscom reclaimed the #1 benchmark position in 2017 and has maintained it since, while also launching Europe's first commercial 5G network. The network now handles four times more traffic and is three times larger than in 2017, all while decreasing operational expenditure.

Swisscom