Case Study: Salesforce transforms global employee engagement with Epoch

Salesforce transforms employee engagement with Epoch across 6,344 events

Salesforce, a global enterprise with over 76,000 employees, faced a significant challenge in keeping its rapidly growing and distributed workforce connected and engaged. Its internal engagement team struggled with legacy tools and spreadsheets to promote events, track RSVPs, and gather data, which was a major hurdle for maintaining its company culture. To address this, Salesforce turned to the vendor Epoch and its platform to streamline its employee engagement efforts.

The solution implemented by Epoch provided a centralized hub that integrated seamlessly with Slack and Google Calendar, simplifying event discovery and RSVPs. This drastically reduced manual processes and provided the team with actionable data insights through powerful dashboards. The results were highly successful, with Epoch becoming a key pillar of Salesforce's strategy; 96% of employees are on the platform, which has hosted 6,344 events and played an essential role in fostering connection across its global offices.

Salesforce