Case Study: MIQ Logistics achieves 32% more value-add hours and faster freight-invoice payments with Ephesoft Smart Capture

MIQ Logistics - Customer Case Study

MIQ Logistics, a third‑party logistics provider operating across 80 countries, faced a high-volume, high-variability freight invoice problem—hundreds of carrier invoices daily with roughly 90% different formats—causing extensive manual matching, data entry, and slow payment processing. They engaged Ephesoft, deploying Ephesoft Smart Capture (with partner Zia Consulting support), to automate invoice capture, classification, and metadata tagging while keeping the solution easy for internal teams to manage.

Ephesoft Smart Capture was rolled out in a two‑phase implementation (with a week‑long Initial Consulting Engagement and user training), integrated with SharePoint, and largely adopted internally within six months. As a result, MIQ Logistics redirected 32% more hours to value‑add work, saved tens of thousands of dollars on paper/printing, reduced data‑entry errors, sped up carrier payments to improve cash flow, and streamlined invoice retrieval and processing—outcomes directly attributed to Ephesoft’s solution.

MIQ Logistics

Amy Franklin

Senior Business Analyst