Case Study: Athabasca University achieves document retrieval in seconds and cost savings with Ephesoft Transact

Athabasca University - Customer Case Study

Athabasca University, a leader in distance education serving about 40,000 students, was struggling with a legacy microfilm/microfiche system for 34 types of student records (including more than 20,000 transcripts a year). Retrieval was slow and error-prone, image quality was declining, and campuses faced long delays and high maintenance costs. To modernize capture and classification the university turned to Ephesoft, using Ephesoft Transact alongside Alfresco and Zia Consulting.

Using Ephesoft Transact to OCR and tag documents with metadata (and verifying each document before archiving into Alfresco), the team implemented on-demand migration and searchable storage across campuses. Ephesoft’s solution cut document retrieval from minutes to seconds, improved image quality, reduced microfilm maintenance costs, freed employee hours for higher-value work, increased student satisfaction, and ensured compliance with FOIP.

Athabasca University