ClinPro - Customer Case Study

ClinPro Inc., a full-service clinical research organization (CRO), wanted to offer phone-based, interactive voice response (IVR) solutions to give researchers everywhere a fast and easy means of participating in studies. They sought a reliable platform, with broad speech capabilities to ensure ease-of-use for medical professionals worldwide. They also required rapid development features, as the IVR solutions would have to be customized for each study. After a thorough vendor evaluation process, ClinPro selected Syntellect Communications Portal, an open, standards-based communications development platform.