Case Study: Dubai Properties achieves 5x more engagements with Engati

Dubai Properties achieves 5x more engagements with our automation solution

Dubai Properties needed to answer all customer queries and FAQs across multiple channels at scale. They engaged Engati and used Engati’s automation/omnichannel chatbot capabilities to handle high-volume, multichannel customer interactions.

Engati deployed an omnichannel chatbot that handles multiple users simultaneously across channels, leading to measurable gains: the bot answered 79% of queries, quality leads rose by 37%, and engagements increased 5X thanks to Engati’s solution.

Dubai Properties