Case Study: Logix Federal Credit Union grows loans and accounts without increasing costs with Engageware Appointment Scheduling

Logix Federal Credit Union scales 5,600+ monthly appointments with Engageware

Logix Federal Credit Union faced a challenge where its 150,000 members experienced a slow, manual appointment booking process with no visibility into staff availability and a 24-hour confirmation delay. To address this, they turned to Engageware, implementing its Appointment Scheduling solution.

Engageware's solution automated the scheduling process, which eliminated manual steps and provided real-time appointment data to branch managers. This resulted in over 5,600 appointments scheduled monthly across 15 branches, a reduced cost per appointment, and enabled the credit union to grow loans and accounts without increasing its operational costs.

Logix Federal Credit Union