Case Study: The Wine Society achieves secure, scalable payments with Encoded

The Wine Society serves 180,000 members securely with Encoded

The Wine Society, the world's oldest member-owned community of wine lovers, required a cost-effective and secure all-in-one payment solution. Their challenge was to find a PCI DSS compliant system that was proportional to their size, easy to implement, and would allow them to process member payments securely, especially over the phone. They partnered with Encoded to implement this solution.

Encoded provided an integrated payment solution using their Gateway Services and Agent Assisted Payments, which connected directly with the acquirer Cashflows. The implementation included tokenisation to boost security for both staff and customers. Encoded won the business due to their excellent customer service, flexibility, and creative suggestions for using their technology. The results included a secure, compliant system that supported the customer's new website launch and positioned The Wine Society for future growth.

The Wine Society