Case Study: Jersey Telecom enhances security and customer service with Encoded

Jersey Telecom improves secure payments for 500+ employees with Encoded

JT, a government-owned global communications provider, faced the challenge of needing a secure payment solution to ensure PCI DSS compliance while merging multiple websites and contact centre operations. They chose Encoded as a one-stop supplier for a suite of solutions, including IVR and E-Commerce Payments.

Encoded provided its technical expertise and flexible approach to successfully migrate JT's legacy payment systems within the project's budget and timescales. The solution gave JT confidence in its security compliance and improved the team's experience with large-scale migrations, allowing them to focus on customer service. Encoded's implementation was completed successfully, keeping the original project on track.

Jersey Telecom