Case Study: MidSouth Community Federal Credit Union improves teller hiring with Employment Technologies

MidSouth Community Federal Credit Union - Customer Case Study

MidSouth Community Federal Credit Union, the oldest locally owned financial institution in Macon, Georgia, needed a better way to screen teller candidates and identify applicants who would truly succeed on the job. To improve its hiring process, the credit union turned to Employment Technologies and its Hire Confidence Platform, including EASy Simulations, to get a more accurate view of candidates beyond standard resumes.

Employment Technologies implemented an integrated solution featuring EASy Simulation for Tellers, Virtual Cash Drawer, and EASyView virtual interviews. The result was a more streamlined and thorough recruiting process, better-qualified tellers, improved trainability and job readiness, and greater confidence in hiring decisions. MidSouth also reported that the program paid for itself in saved training time within the first month.

MidSouth Community Federal Credit Union

Bryttani J. Graddick

Human Resources Manager