Case Study: Canadian Credit Union improves employee hiring and retention with Employment Technologies

Canadian Credit Union - Customer Case Study

Canadian Credit Union, an Ontario credit union focused on delivering friendly, efficient member service, needed a better way to assess and hire top-performing employees. Its HR team wanted to streamline screening, let candidates test remotely, and gain more confidence in new-hire quality, so it turned to Employment Technologies and its EASy Simulations.

Employment Technologies implemented EASy Simulation for Tellers and EASy Simulation – Virtual Customer. Candidates now complete assessments remotely at their convenience, and the credit union gets immediate results on the competencies tied to job success. The simulations were easy to use for both candidates and administrators, reduced administrative effort to nearly nothing, and helped produce significantly lower turnover and more engaged employees who were a better fit.