Case Study: Androscoggin Bank achieves better person-job fit and stronger hiring decisions with Employment Technologies

Androscoggin Bank - Customer Case Study

Androscoggin Bank, a client-centered community bank in Lewiston, Maine, needed a more engaging and reliable way to identify candidates who would deliver the high level of service its customers expect. To support hiring for roles like tellers, universal bankers, and contact center agents, the bank used Employment Technologies’ EASy Simulations to better predict on-the-job performance.

Employment Technologies implemented job-specific simulations that gave hiring teams a fuller picture of each candidate before making a decision. The result was a better person-job match, clearer predictions of performance in client interaction, cash handling, and product recommendations, and training that could be tailored to candidate gaps. Androscoggin Bank also reported that Employment Technologies’ tools delivered a strong return on investment.

Androscoggin Bank

Laura Wolfson

Human Resources Business Partner – Talent Acquisition