Case Study: Global Financial Services Provider achieves $4M increase in collected revenue in 6 months with Employment Technologies

$4 Million Increase in Collected Revenue in 6 Months

Global Financial Services Provider, serving clients in more than 150 countries, needed a better way to identify top-performing collection agents. They partnered with Employment Technologies and used EASy Simulation® for Collection Agents to screen and hire collectors.

Employment Technologies ran a six-month study and tracked hired agents for six months post-hire; EASy Simulation predicted top performers who achieved faster time to proficiency, a 39% higher collections rate and a 39% increase in collected revenue per month — driving a $4,050,000 increase in collected revenue in six months for each 100 agents.