Case Study: Mother of Mercy improves dining satisfaction and streamlines operations with eMenuCHOICE

Mother of Mercy - Customer Case Study

Mother of Mercy, a care provider for older adults in central Minnesota, faced a challenge when a new chef lacked experience in managing multiple texture-modified diets and special dietary requirements. They implemented eMenuCHOICE through a state grant to help ensure staff had accurate information and to better accommodate these specialty diets.

eMenuCHOICE provided a solution that streamlined meal ordering, reducing waste and giving staff a precise count of meals to prepare. This kept food costs stable even as menu choices expanded. For residents, the system enhanced the dining experience by providing visual menus that empowered non-verbal residents to make choices, leading to higher satisfaction. The vendor's solution also ensured safety by preventing orders with dangerous allergens.

Mother of Mercy

Ann Neu

Registered Dietitian